Abstract

This study focused on the use of technology within Council for Accreditation of Counseling and Related Educational Programs (CACREP) approved counselor education programs throughout the United States. The procedure for this project was handled totally online. An initial e-mail was sent to 146 possible participants to request corrected addresses or names, if necessary, and to alert them to the coming introduction and invitation to participate in this survey. There were 44 respondents who agreed to take part in this study. They were given a password to the survey instrument and directed to the researcher's web page.

The results indicated that counselor educators are aware of the increase in the use of technology in counseling programs, but were not convinced of the effectiveness of this method of course delivery. Though most were comfortable with e-mail and PowerPoint presentations by faculty and students, participants were not widely accepting of classes online, or broadcast via satellite.


Introduction

In order for graduate counselor education programs to remain competitive, as well as serve students, they must integrate technology within their curriculum. The encroachment of silicon chips and technology into the field of counselor education is anathema to many counselor educators. Concerns of violations of confidentiality (Casey & Bloom, 1994; Sampson, Kolodinsky, & Greeno, 1997) and other ethical issues leave many counselor educators grappling with maintaining standards, while attempting to implement technological advances into counseling and counselor education programs.

Resistance to the use of technology in counselor education programs is understandable. Counselors value personal contact; monitor body language for clues to client feelings; listen to vocalizations for changes or contradictions; and determine client comfort levels when culturally appropriate, by eye contact. Counselors depend on the ability to communicate in order to build rapport with clients. Once rapport has been established, the work of counseling can begin. Counselor educators subscribe to these ideas and teachings. Even so, Lundberg (2000) contends that humanistic approaches to counseling and counselor education are compatible with the use of technology. His findings indicated that counseling students were appreciative of the use of email and the Internet as a vehicle for learning. Harris-Bowlsbey (1984) suggested that a combination of technology along with human touch might achieve a balance between the two and be beneficial to the client.

Statement of the Problem

While there have been many studies on the use of technology in education, studies specific to what technologies graduate counselor education programs are using have not been undertaken. The researchers found no studies delineating what technology CACREP programs are using. Nor were there any studies indicating how technology was being utilized within these programs. Isolated reports were found discussing the merits of a particular type of technology for a few counselor education programs (Sharf & Lucas, 1993; Sampson, 1995; Wagman & Kerber, 1984; White, 1988). There is no base study of all the CACREP graduate counselor education programs regarding their use of state-of-the-art technology. In order to make decisions regarding appropriate methods of incorporating technology into counselor education programs, there must be a working knowledge of what technology is being used and how it is utilized. Once this information is gathered, training needs can be addressed.

Purpose

It was the purpose of this study to investigate all the CACREP graduate counselor education programs to ascertain what types of technology were being utilized in addition to how that technology was being used. The research questions for the study follow:

1. What do the CACREP universities offer in the way of technology? How is technology being incorporated into counselor education programs at CACREP approved universities?

3. Which courses are presently being offered through online or interactive video methods?

4. What training has the CACREP university’s counselor education faculty had in the use of technology?

5. What, if any, technology requirements are made of the students in the program?

Methodology

This study was a survey approach to investigating the use of technology within counselor education programs throughout the United States. The survey design was a mix of open-ended questions, checklists, and yes/no responses. It was also a follow-up of a qualitative study previously done in Virginia (Quinn, 2000). During the pilot study, it was determined that counselor educators were extremely busy and were not universally open to giving up a portion of time for interviews. Therefore, this study was done using the survey format via e-mail and the Internet, in quest of an increased response rate. Additionally, the results from the pilot study indicated that it might be beneficial to broaden the definition of technology to include telephone use, CD ROM use, and DVD use, along with leaving categories open to add hereto-unconsidered methods of using technology.

Participants

The participants for this study were representatives of CACREP approved graduate counselor education programs throughout the United States. CACREP programs were chosen for this study because they set the standard by which other counselor education programs are evaluated and viewed. There were 146 of these programs listed on the CACREP web site in the United States, and all were included in the study.

Initial contacts were made by e-mail with the CACREP liaisons listed on the CACREP web site asking them to participate in the study. If the contact did not feel knowledgeable about the content area of the study, they were asked to pass the survey to someone who was knowledgeable.

Instrumentation

The main method of gathering information was through a survey instrument housed on the WhizQuest web site on the Internet. The survey was produced using a word processing software package and then converted manually to HTML (hypertext markup language, commonly used on the Internet). Once converted, the text could then be loaded onto WhizQuest and published to the Internet, see Appendix A.

The initial contact was to alert the liaison that there would soon be a more in-depth explanation of a survey on the use of technology coming to them via this e-mail address. Additionally, they were informed that some of the questions in the survey referred to the  ACES' (Association for Counselor Education and Supervision) Guidelines for Online Instruction in Counselor Education (ACES, 1999), as well as their Technical Competencies for Counselor Education Students (ACES, 1999), and given the Internet addresses. This gave the participants an opportunity to visit the site and become familiar with these guidelines before receiving the survey. Each message was individually addressed to a specific participant, and not sent as e-mail with multiple addresses.

An introductory letter was then sent via e-mail that stated the purpose of the study and asked that the survey information be given to a person within the counselor education program who was perceived as being the most knowledgeable about the department's use of technology. The messages were sent with a "return receipt" function that would inform the researchers that the e-mail was delivered successfully to the addressee. Although a tracking chart was utilized to eliminate repeated requests for completion of the survey, as per the IRB approved by Virginia Tech, all results were reported anonymously to protect the individual responding as well as the university.

The URL (Uniform Resource Locators - address) for the researcher’s web page was an active link within the introductory e-mail message. By clicking on this URL, participants indicated their willingness be a part of this study. Clicking on the URL will open the researcher's web page where a "Technology Survey" button was readily available. Clicking on this button opened a password protected survey instrument. The introductory letter contained a password that would allow only those invited to participate access to the survey. After typing in the password, participants needed only to fill out the questions and click on the "submit" button when finished. This sent their responses to the WhizQuest server where only one of the researchers had access to the responses. WhizQuest is a protected IP address and the responses were logged with the respondents’ name and university to again control the flow of repeats requests. The actual responses were collected in a group format and not individually reported.

The instrument itself consisted of options to select from a list, yes/no responses, and a few open-ended questions such as "Describe how technology is used to influence your instruction." Along with the introduction letter, URL and password functioning, the instrument was field tested prior to the actual survey being conducted. This field-testing was an informal process to work out any glitches in the survey instrument. People who participated in the field-testing ranged in their computer skills from basic to expert. All replied that the survey required about 20-25 minutes to complete. This information was included in the introductory letter. The field-testing enabled the researchers to determine any problems with the survey.

Data Collection Process

The Education Technology Department at Virginia Tech manages a server that has a survey conveyor called WhizQuest, wherein the survey instrument was housed. This server was reported to be the most stable and dependable on campus. Participant responses were received and compiled by this program. WhizQuest utilized open-ended questions, multiple choice, and yes/no responses. Additionally, the data could be copied as a spreadsheet and loaded into a Microsoft Excel program and then manually converted to SPSS 8.0 Graduate Pack. SPSS yielded the descriptives and frequencies needed for the multiple choice and yes/no questions. The open-ended responses were compiled using Thematic Analysis.

At the beginning of the survey, demographic information such as name and name of the university was asked. This information was solely for the purpose of tracking which universities had responded and which had not. A table was set up to record which letters/e-mails had been sent along with reply dates. The table also was used to track the follow-up communications.

This study was confidential. The report only contained group data, and this was explained in the initial letter. The Institutional Review Board of Virginia Tech determined that informed consent was not necessary for an online exempt survey. Also indicated within the initial contact information was a schedule of when reminders would be sent. After ten days, those universities not responding were sent an e-mail reminder to participate in the study.

If a college or university had still not responded after three weeks of the initial e-mail/mailing, a third reminder was sent out also with the option to pass the survey to another faculty member who was interested in the use of technology. If, after another week (four weeks from the initial contact) there has still been no response from the counselor education program faculty, another faculty member was chosen to participate. The same initial and follow up procedures were then set up for this person. The new faculty contacts were asked if they would be interested in participating and having their university represented in the study. This communication also explained the steps taken thus far to have their university represented. A reminder to this second contact person was sent after ten days. If after three weeks there has still been no response, the researchers acquiesced that this university choose not to be included in this study.

Analysis of Data

The first part of the survey contained demographic information. This descriptive data was reported as frequencies and percentages using the descriptive features of the SPSS 8.0 program. The last four questions were open-ended questions and were analyzed using thematic analysis. The expected responses were categorized by uses of technology for: didactic teaching, skills teaching/modeling, communication, research and advising. As each survey was returned, information was compiled by WhizQuest and housed on their server. The researchers had access to this password-protected information and checked and double-checked to ascertain any new patterns that emerged. Additionally, this allowed the inclusion of unexpected or unique uses of technology.

Results

Research Question #1

Research question one examined what CACREP universities offer in the way of technology. The findings indicated that CACREP approved counselor education programs are utilizing traditional technology as well as incorporating new technologies. Traditional technology reported used by respondents includes: audio recording and playback devices 66%, video tape recording and playback devices 93%, fax machines 84%, and overhead projectors 80%. Of the more recent technologies: 48% are utilizing interactive satellite, 75% are using PowerPoint for class presentations by faculty with 70% reporting students using PowerPoint for class. Additionally, the percent of faculty using CD-ROMS is 50%, laser disks usage is 32%, 70% are using scanners, 86% for modems, and 43% are using digital cameras. It seems that audio recording and playback equipment is being phased out and scanner use is relatively high as is technology utilizing the computer. See Table 1.

Table 1

Technology Utilized

Technologies used

% of responses

Audio recordings & playback

66%

Video recording/playback

93%

Interactive Satellite

48%

PowerPoint for class by faculty

75%

PowerPoint for class by students

70%

CD-ROMS

50%

Laserdiscs

32%

Scanners

70%

Fax Machines

84%

Modems

86%

Digital Cameras

43%

Overhead Projectors

80%


Research Question #2

The second research question deals with how technology is being utilized. The overwhelming majority of the respondents, 86%, use computer technology for communication between peers and students, 84% use the computer for the development of materials for class, online research 70%, and posting class information 66%. Additional uses include the department web site 86%, along with individual faculty member web sites 75%, practicum and internship recording on video tape 93%, as well as on laser disk recording and playback 32%. See Table 2.


Table 2

Internet Utilization

Use of Internet

% of Responses

Department Web Page

86%

Faculty Web Page

75%

Email to faculty & students

86%

Database Access

68%

Posting class information

66%

Chat rooms for personal use

45%

Listservs

80%

Research to prepare for class

70%

Research - traditional studies

70%

Publishing in electronic journals

34%

Reading Professional electronic journals

73%

Requiring students to read electronic journals

54%

Requiring students to participate in chat rooms

34%


Research Question #3

The courses offered through online or interactive video were addressed in research question three. The course most often offered totally online is Research and Program Evaluation, 11%, with Internship and Human Growth and Development, both at 9%, closely following. See Figure1 for additional details.

 

Figure 1. CACREP CORE COURSES TOTALLY ONLINE


Courses offered partially online brought an increase in most of the course categories, see Figure 2 for details. Professional Orientation, Group Work and Practicum were the only classes to remain the same.

 

Figure 2. CACREP CORE COURSES OFFERED PARTIALLY ONLINE


The courses most often offered through totally interactive satellite are: Career and Lifestyle Development at 9% of respondents, with Human Growth and Development and Research and Program Evaluation closely following at 7%. See Figure 3 for additional details.

Figure 3. CACREP CORE COURSES OFFERED TOTALLY VIA INTERACTIVE VIDEO


Courses offered partially through interactive video saw a slight increase for the career and human growth and development courses. The other core courses either stayed the same or decreased in interactive video usage. See Figure 4 for details.

Figure 4. CACREP CORE COURSES OFFERED PARTIALLY INTERACTIVE VIDEO


Research Question #4

Question four deals with the training of CACREP universities counselor education faculty in the use of technology. Of the professionals responding, 65.9% indicate that their training was adequate with 27.3% indicating that they have training but there needs to be improvement in this area. Two percent did not know about the training and 4.5% did not respond to this question.

 

Research Question #5

Question five pertains to the technology requirements made of students. Of the faculty responding to this study, 39% indicated that they use the ACES Competency Guidelines for their students. Those who did not require these competencies were 20% of the respondents with 36% indicating that they were considering implementing these requirements and 4% not replying. Open-ended question responses showed a propensity toward requiring all students to have access to e-mail. If 86% of the responding faculty use e-mail for communication with their students, then one would suppose that the students are required to also have access to e-mail.

One unique requirement from one program was that they require Masters students to have "electronic portfolios" but did not explain what this entails. Additionally they "require their PhD. students to take a course on Applications of Technology in Counselor Education." Another professor utilizes a unique approach with technology by taking all the visual and audio content of lectures and burning them into CDs in each of his/her classes. "Students are then given a CD for each class taken [with this professor], and are required to cover the material at home prior to the class meeting." This frees up the class time for experiential components and interactive sessions. The professor admits this is more difficult to do and more time consuming, but that it allows more time for "process of teaching skills". This program is "skeptical of fully technology based courses because they often turn out to be correspondence courses on the web."

Only one program reported having Human Development, Research Design, and Multicultural Counseling courses in three distinct formats. Those formats are: interactive TV, web classes, and courses that are done using traditional methods. This program also reports having a long tradition of alternative delivery of classes. Yet another program reports using interactive TV, in addition to "video tapes and Internet course work such as weekly discussion questions, transcriptions of sessions, journal entries and the final examination." Still another program sees instruction as influencing technology and adds that technology has enhanced the kinds of materials one can require for additional reading, as it is available without charge in many places. This program additionally sees web pages as opening another area for instruction in that one can provide a myriad of information through this medium.

Two universities spoke about having high tech rooms with full production studios for interactive distance education. One talked about these rooms having "smart cameras that follow the professor". This same program reported having collaborative labs were they teach theory, Family systems, etcetera, that have one touch consoles that integrate VHS, DVDs, Doc Cam, built-in computer and external laptop so that all work can be projected through the built-in LCD projector. In addition, each pair of students in the room, sitting at a table of 4, has a desktop computer that can be controlled from the console. This enables whatever the student is working on to be transmitted through the LCD to all other computers, with the instructor also having this capacity. Additionally, this program is doing research on the effects of this high tech environment on students.

Discussion

In today's educational environment, with multiple demands made on students and students accustomed to services twenty-four hours a day, seven days a week, it is important to update programs to satisfy these demands or fall behind the competition. The global atmosphere of the world today makes achieving higher educational goals possible through a variety of methods heretofore not available. Collaboration between universities will broaden the scope of possibilities.

The following conclusions were drawn from the sample of 44 CACREP approved counselor education programs across the United States. There was a wide range of responses in the individual technologies fields, as indicated in Table 1. Counselor educators replied that they did not have sufficient information regarding incentives to develop courses utilizing new technologies. With 61.4% of the participants not knowing what the incentives were, there appears to be a communication gap between those offering the incentives and the potential recipients of the incentives.

Several programs mentioned the availability of Blackboard Course Info, and/or WebCT, which are programs for publishing classes to the web. If this study were to be repeated, it would be useful to have these listed as choices provided by the individual’s university. One faculty mentioned that WebCT had a very steep learning curve that was discouraging. Those utilizing Blackboard Course Info found this to be a user-friendlier program (Quinn, 2000).

Presently, there are other options for those wanting to publish courses on the web. Macromedia's Dreamweaver, Fireworks and Coursebuilder software can be incorporated into Blackboard Course Info and present a manageable package of course information for those who prefer to use their creativity to individually create their own course format. Hohenshil and DeLarenzo (1999) wrote about using the Internet to house their career development course. Additionally, they presented a format for the components of their class. The main drawback to this method of publishing a class is that your intellectual property is not protected (Boettcher, 1999). If this is not a concern for individuals, then their method of class presentation on the Internet is the easiest to achieve. One participant in this study mentioned that he/she was in the process of making a "hybrid" career development course and the researchers surmised that the above-mentioned method is being utilized for this specific course.

Although there seems to be a consensus within the field of counselor education that not all courses are suitable for total online presentation, the sections of the courses that involve paper, (i.e. syllabus, handouts, assignments, etcetera) might be offered through this method thus cutting costs in printing for the department. Additionally, it makes it difficult for students to say they lost the syllabus, or cannot find it. It is accessible to them at all hours of the day from any computer with web access.

Responses indicated that programs are using a wide variety of technology in different aspects of their programs. Some programs are more advanced in their use of technology and others are just beginning. The switch to digital video and cameras allows for additional possibilities in classes as well as for online presentation. Programs or counseling sessions recorded digitally can be programmed to go directly to a specific place and shorten hunting time during supervision. The same can be done with feature films on laser disks. If a session has been recorded digitally, it is easily uploaded to a web site and can be made available to the course participants.

Most of the respondents were knowledgeable about listservs and disseminating information to classes through this method. Listservs can be password protected, as can web sites. This would help to ensure protection of intellectual property.

There are publications available that assist professors with making the transition from traditional classes to classes delivered through alternative means. It may be beneficial to present some of these methods to counselor educators at conferences and seminars or through articles in professional counseling journals. There are two articles that explain in depth how to produce a course for publication to the Internet. One is by Jones and Karper (2000), and the other article is by Hohenshil and DeLorenzo (1999).

All of the core curriculum areas required by CACREP are being affected by the use of technology. Many counselor education programs are posting class information on the Internet. Various respondents indicated that some of the uses for the Internet were to post class assignments, program handbooks, newsletters and announcements on the web. Several counselor education programs discussed totally technological classrooms while for others e-mail is the only use they have for the Internet.

Research and Program Evaluation courses were most likely to be offered totally online see Figure 1 for details. Human Growth and Development courses along with Internships were the next largest group to be offered totally online. These categories represented 9% each for responses. The researchers expected to see the human growth and development class offered online as it is a more didactic course. The research and program evaluation courses could also accommodate themselves to an online format; however, the internship courses offered online, were not an expected outcome and did not develop as a category in the pilot study.

Courses offered partially online brought an increase in most of the course categories, see Figure 2 for details. In the open-ended questions responses, professors indicated that partially online courses included syllabi, assignments, announcements, and class discussions done via the Internet. Courses offered via totally interactive video, see Figure 3, saw a decrease of respondents for all core classes except Appraisal and Social and Cultural Foundations, both of which remained the same. Again, it would stand to reason that the more didactic classes could be delivered via interactive satellite as well as group class, and practicum and internship supervision components.

While some counselor educators are presenting class material via the Internet and through interactive television, as well as through video taped classes, some programs are just beginning in this area. This is congruent with the literature reporting the increase of distance/distributed education courses (Lewis, Alexander, & Farris, 1998). However, one respondent stated that their program was shying away from online classes because they did not think the quality of the classes thus far was up to their standards.

This seems to be a common concern in academia (Bloom & Waltz, 2000). The National Education Association (2000) devised Quality On The Line: Benchmarks for Success in Internet-Based Distance Education, which are guidelines for producing instruction via the Internet. ACES (1999) has developed standards for online counselor education courses to ensure quality of course is comparable to traditional courses. Research suggests that the quality of learning via Internet classes is comparable and sometimes better than those offered in a traditional manner (Russell, 1999). There are processes at work to aid the professor in determining if his/her course will present itself in similar quality to traditional courses.

The fourth question refers to faculty training in technology. Counselor educators are improving their technology skills. Of the 44 counseling programs responding, 11 reported that 100% of their faculty satisfied the ACES Guidelines for Technical Competencies for Students. These findings differ from a survey done by ACES in 1999 on technology competencies of faculty and students (Myers, 1999). The results of this previous study indicated that faculty as well as student technology skills were not at a "uniform high level…of competence"

The final question pertains to requirements made of students in counselor education programs. At a minimum, students are expected, though not formally required, to be able to use e-mail. It is believed that as the present population of undergraduate students reaches graduate schools, their computer skills will outdistance those of the instructors (Traub, 1997). It is curious that universities are requiring entering freshmen to have computers that meet minimum specifications and yet graduate programs are reluctant to do this when graduate students should have advanced skills.

Summary & Recommendations

Counselor educators are becoming increasingly aware of the need to improve technology skills to remain competitive in the field of education. Global marketing has become an everyday term in this technological age. Education has entered this arena and has expanded its potential to a worldwide audience. Specific degrees are no longer relegated to campus locations, but are available in the home or work place, library or anywhere one can plug in a laptop computer. Even this is changing as laptops can be run from batteries and through a satellite connection not requiring an electric plug. In order for counselor educators to more rapidly improve their technology skills, they would benefit from investigating options and suggestions from the experts on distance and distributed education. Conferring with the departments within their respective universities that deal with distance and distributed education would be a way to learn the technologies available in their universities.

The journals mentioned within this report as well as journals within the profession would serve their clientele by including articles specific to how to implement strategies to increase personal interactions in online courses, in addition to courses broadcast via satellite. Additionally, it would be helpful to construct and share methods of evaluating to determine the success or failure of expeditions in technology usage. Failures, as well as success, need to be disseminated. Learning occurs from knowing what does not work as well as what does work (Unsworth, 1997).

Many of the responses from counselor educators indicated that they have different requirements for students in school counseling tracts than in other tracts. There were more requirements made of school counseling students regarding the acquisition of technology skills. With limited time resources for guidance counselors, some school counselors are developing web material to assist with the counseling concerns. Stone and Turba (1999) suggest that school counselors have online guidance classrooms where students can go for assistance with career development as well as other concerns.

Technology has affected all aspects of the counseling profession. There are organized web sites where counselors can provide counseling services through the Internet. An example of one such web site can be found at: http://www.counselingnetwork.com/. In addition, there are numerous sites that can be found that address a plethora of counseling concerns. These sites can be technical or easy to understand and a counselor needs to be able to determine if the site is a good referral for his/her client or if the site is better suited for a professional. The skills are also needed to assess the site to ensure that the information it provides is legitimate. Counselor educators who are following the ACES Guidelines for Student Competencies are teaching students how to discern appropriate sites as well as inappropriate sites.

An important skill a counselor needs is the ability to understand the clients' phenomenological reality. Two years ago, in November 1999, 74 million people in the United States were using the Web, with 118.4 million having access to the Web (NetRatings, Inc., 1999). According to Global Research (2001), 215.6 million English-speaking people are utilizing the Internet. They estimate that by 2003, there will be 230 million people online. Therefore, it is paramount that counselors be prepared to utilize these resources in their practice. Licensing is for the protection of the client and with the beginnings of counseling implemented on the web, it behooves licensing boards to regulate cyber counselors, address issues such as confidentiality and ethics pertaining to client protection. Skills to do this are learned in counselor education programs.

Though this study was focused on CACREP approved counselor education programs, it might be helpful to know what other programs are doing with technology. Although the participants for this study were drawn from a pool of 146 possible subjects, the response rate was 30%. This may have been because the others were not interested in technology; were doing a similar study; were not doing much in the way of technology; or overlooked the survey. The latter is difficult to imagine given the large number of reminders to participate that were sent out. It may also be useful to pole counselor educators to determine why they do or do not take advantage of workshops offered by the respective universities to facilitate or enhance the use of technology within the counseling curriculum.

The online version of the survey was 10 pages long. This may also have been a deterrent, although participants were told that the point and click format for filling out of the survey took from 20-25 minutes. A paper version of this survey could be done in chart form as a checklist and reduced in size. Perhaps a hard copy of the survey mailed using the traditional postal service may have increased the response rate. The survey would be visible on the recipients' desks along with the return addressed envelope, which may have served as a more constant reminder to fill out and return the survey.

The researchers believe that online research is a viable and economical method of conducting research. As technology improves, so too will the methods for participating in, and providing research opportunities. Information is more readily available; contacts and returns can be speedily transacted; and the storage of information is easily handled.

Technology is always changing and to be viable as counselor educators and practitioners, it is imperative that we remain skilled in its use. Counselor educators are slowly integrating technology into their curriculum. To remain competitive in a global market, these skills need to be constantly updated. Becoming informed about what is available in training for use of technology within each university is an important first step. An additional study looking at what practitioners are using would also be beneficial to the field. Integrating technology skills into licensure and certification programs may be the impetus needed to encourage practitioners and educators to acquire these skills.


References

ACES Technology Interest Network. (1999). Technical competencies for counselor education students:              Recommended guidelines for program development. http://filebox.vt.edu/users/thohen/competencies.htm  (March 3, 2000).

ACES Technology Interest Network. (1999). ACES guidelines for online instruction in counselor education. http://filebox.vt.edu/users/thohen/THOHEN/acesweb/ (March 3, 2000).

Bloom, J., & Waltz, G. (2000). Cybercounseling and cyberlearning: Strategies and resources for the millennium. Greensboro, NC: ACA.

Boettcher, J.V., (1999). Copyright and intellectual property. T.H.E. Journal, March, 1999.

Casey, J. & Bloom, J. (1994). Use of technology in counselor supervision. (Report No. EDO-CG-94-25). Greensboro, NC: Office of Educational Research and Improvement (ED), Washington, DC. (ERIC Document Reproduction Service No. ED 372357)

Global Research (2001). Global Internet statistics. [online] http://www.euromktg.com/globstats/ May10, 2001.

Harris-Bowlsby, J. (1984). High touch and high technology: The marriage that must succeed. Counselor Education & Supervision, 24, 6-16.

Hohenshil, T.H., & DeLorenzo, D. (1999). Teaching career development via the Internet. Career Planning and Adult Development Journal, 53-60.

Jones, K.D., & Karper, C. (2000). How to develop an online course in counseling techniques. Journal of Technology in Counseling, 1.2 [online] http://jtc.colstate.edu/vol1_2/online.htm

Lewis, L., Alexader, D., & Farris, E. (1998). U.S. Department of Education. National Center for Education Statistics. Distance education in higher education institutions, NCES 98-062.

Lundberg, D. (2000). Integrating online technology into counseling curricula: Emerging humanistic factors. Counselor Education and Supervision, 38, 142-151.

Myers, J., & Gibson, D. (1999). Technology competence of counselor educators, (Report No. EDO-CG-99-8). Greensboro, NC: Counseling and Student Services Clearinghouse. (ERIC Document Reproduction Service No. ED 435 947).

NetRatings, Inc. (1999). Internet usage statistics for the month of November 1999 [Online]. Available: http://209.249.142.16/nnpm/owa/Nrpublicreports.usagemonthly

Quinn, A. C., (2000). State-of-the-art technology in counselor education programs in Virginia. Paper presented at the Virginia Counseling Association Conference, Roanoke, VA.

Russell, T. (1999). The no significant difference phenomenon: A comparative research annotated bibliography. http://teleeducation.nb.ca/nosignificantdifference/ (03/05/2000).

Sampson, J. P. (1995). Computer-Assisted Testing in counseling and therapy. Office of Educational Research and Improvement, Washington, DC: ERIC, 1995.

Sampson, J., Kolodinsky, R. & Greeno, B. (1997). Counseling on the information highway: Future possibilities and potential problems. Journal of Counseling & Development, 75, 203-212.

Sharf, R. S., & Lucas, M. (1993). An assessment of a computerized simulation of counseling skills. Counselor Education and Supervision, 32, 254-265.

Sharf, R. S., & Lucas, M. (1993). An assessment of a computerized simulation of counseling skills. Counselor Education and Supervision, 32, 254-265.

 Stone, C., & Turba, R., (1999). School counselors using technology for advocacy. Journal of Technology in Counseling, 1.1, 1-8. http://jtc.colstate.edu/vol1_1/advocacy.htm

 The Institute for Higher Education Policy. (2000). Quality on the line: Benchmarks for success in Internet-based distance education, National Education Association.

 Traub, J. (1997). Drive-thru U. New Yorker, 20,Oct., 115.

Unsworth, J. (1997). Documenting the reinvention of text. The Journal of Electronic Publishing, 3, 2. http://www.press.umich.edu/jep/03-02/unsworth.html

Wagman, M., & Kerber, K. W. (1984). Computer-assisted counseling: Problems and prospects. Counselor Education and Supervision, December, 142-153.

White, M. J. (1988). A computer-administered examination in professional ethics. Counselor Education and Supervision, 28, 116-120.



Avis C. Quinn is the Director of Student Support Services at Virginia Western Community College. She can be contacted at: aquinn@vw.vccs.edu .

 


Appendix A

Technology in CACREP Counselor Education Programs

Your name and your university name are for tracking purposes only, and will not be disclosed. Data will be reported as group data only. For other responses, please move your cursor to your response selection and left click the mouse button once.

1. Please enter your name:

2. Please type the name of the institution you represent.

3. How large is your university/institution's total enrollment?

4. How large is your counselor education program's enrollment (both full-time and part-time students)?

5. How many full time faculty does your counselor education program employ?

6. How many adjunct or part-time faculty does your counselor education program employ each year?

7. What percentage of your total faculty is male?

8. What percentage of your total faculty is female?

9. What percent of your program's faculty is between the age of 22-25?

10. What percent of your program's faculty is between the age of 26-34?

11. What percent of your program's faculty is between the age of 35-44?

12. What percent of your program's faculty is between the age of 45-54?

13. What percent of your program's faculty is age 55+?

14. What percent of your program's faculty has between 0-4 years teaching experience?

15. What percent of your program's faculty has between 5-10 years teaching experience?

16. What percent of your program's faculty has between 11-15 years teaching experience?

17. What percent of your program's faculty has between 16-20 years teaching experience?

18. What percent of your program's faculty has between 21-25 years teaching experience?

19. What percent of your program's faculty has between 26-30 years teaching experience?

20. In general, what percent of your counselor education faculty has expert computer skills (can self-teach new programs)?

21. In general, what percent of your counselor education faculty has advanced computer skills (comfortable utilizing a variety of software programs and not timid about experimenting with new programs)?

22. In general, what percent of your counselor education faculty has intermediate computer skills (manage to utilize software programs for word processing etc. with limited instruction)?

23. In general, what percent of your counselor education faculty has basic computer skills (can use email and word processing programs)?

24. In general, what percent of your counselor education faculty has beginner computer skills (just getting started)?

25. In general, what percent of your counselor education faculty has non-existent computer skills?

26. Does your counselor education program offer courses off the main campus as well as on campus?

YesNo

27. If you answered "no" to question #26, is your counselor education program considering offering courses off the main campus as well as on campus?

YesNo

28. If your program is using distance learning (internet, interactive video, correspondence), how long have you been offering this option?

29. Is your counselor education program utilizing the ACES Guidelines for Online Instruction in Counselor Education? (Association for Counselor Education and Supervision - these may be found at the following Internet address: http://filebox.vt.edu/users/thohen/acesweb)

YesNoIs considering

30. Is your counselor education program utilizing the ACES Technical Competencies for Counselor Education Students? (These competencies may be found at the following Internet address: http://filebox.vt.edu/users/thohen/competencies.htm ).

YesNoIs considering

31. In your opinion, what percent of your FACULTY has computer skills that satisfy the basic computer competencies suggested for students by ACES-TIN?

32. In your opinion, the level of technology used in your program:

has not affected your program's enrollment.
has somewhat increased your program's enrollment.
has decreased your program's enrollment.
You have no knowledge of how technology has affected your program's enrollment.

33. Regarding training offered to faculty for utilizing new technology on campus:

Your campus has adequate training.
Your campus has limited training - but still needs improvement.
Your campus does not have training.
You do not know about the training.

34. Regarding on-going support (such as help systems for using the Internet for courses, etc.) offered to faculty for utilizing new technology on campus.

Your campus has adequate on-going support.
Your campus has support-but needs improvement.
Your campus does not offer on-going support.
You do not know about the on-going support.

35. What incentives are offered by your university/college to promote the use of technology?

Faculty is granted release time.
Faculty is offered a monetary bonus.
Distance or distributed learning departments at this university offer faculty fellowships.
Considered when deciding promotion and tenure
You do not know of any incentives.
Other - Please elaborate below:

36. If you answered "other" to #35, or needed to make more than one choice, please indicate your response here

37. What organizational structure does your university have to facilitate the use of technology?

This campus has a separate distance education or distributed education department that is available for our use.
Academic departments provide technical assistance by having a designated technology person within the department.
You do not know what your university offers.
Other - Please elaborate below.

38. If you answered "other" to #37, please elaborate here

39. Does the majority of your counselor education facutly know how to access assistance at your university for help when utilizing new technology?

YesNo.

40. Please indicate which of the CACREP required courses your counselor education department offers totally online.

Human Growth & Development
Social & Cultural Foundations
Helping Relationships
Group Work
Career & Lifestyle Development
Appraisal
Research & Program Evaluation
Professional Orientation
Practicum
Internship

41. Please indicate which of the CACREP required courses your counselor education department offers partially online.

Human Growth & Development
Social & Cultural Foundations
Helping Relationships
Group Work
Career & Lifestyle Development
Appraisal
Research & Program Evaluation
Professional Orientation
Practicum
Internship

42. Please indicate which of the CACREP required courses your counselor education department offers totally interactive video.

Human Growth & Development
Social & Cultural Foundations
Helping Relationships
Group Work
Career & Lifestyle Development
Appraisal
Research & Program Evaluation
Professional Orientation
Practicum
Internship

43. Please indicate which of the CACREP required courses your counselor education department offers partially through interactive video.

Human Growth & Development
Social & Cultural Foundations
Helping Relationships
Group Work
Career & Lifestyle Development
Appraisal
Research & Program Evaluation
Professional Orientation
Practicum
Internship


For the next 11 questions: ARE THESE TYPES OF TECHNOLOGY USED IN YOUR COUNSELOR EDUCATION PROGRAM?
Choose from the following options:

yes = yes
available but not used = available but not used
not available = not available
do not know = don't know.

44. Video tape recording & playback devices

yesavailable but not usednot availabledo not know

45. Interactive satellite transmission to remote sites for faculty/staff meetings

yesavailable but not usednot availabledo not know

46. PowerPoint (or other) Presentation software for class material by faculty

yesavailable but not usednot availabledo not know

47. PowerPoint (or other) Presentation software for class material by students

yesavailable but not usednot availabledo not know

48. CD-ROMS (similar to audio CDs)

yesavailable but not usednot availabledo not know

49. Laserdisks (11" disk, like an LP record)

yesavailable but not usednot availabledo not know

50. Scanners

yesavailable but not usednot availabledo not know

51. Fax machines, either within your computer or as a separate unit

yesavailable but not usednot availabledo not know

52. Modems (either internal or external)

yesavailable but not usednot availabledo not know

53. Digital Cameras

yesavailable but not usednot availabledo not know

54. Overhead projectors

yesavailable but not usednot availabledo not know


For the next 13 questions: DOES THE MAJORITY OF THE COUNSELOR EDUCATION FACULTY AT YOUR UNIVERSITY USE THE INTERNET FOR:
Choose from the following options:

yes = yes
no = no
don't know = don't know.

55. A counselor education department web site (does the department have a web site)?

yesnodon't know

56. Individual faculty member's web sites (do any of the instructors/faculty in your counselor education department have a web site)?

yesnodon't know

57. Email to faculty or students?

yesnodon't know

58. Database access (such as library access, ERIC access etc.)?

yesnodon't know

59. Posting class information (such as a syllabi, class assignments...)?

yesnodon't know

60. Chat rooms for personal use? (Areas set up on the web where communication occurs between two or more people at the same time by typing from computers connected to the web from anywhere.)

yesnodon't know

61. Listservs (communication between subscribers through email)?

yesnodon't know

62. Research to prepare for class?

yesnodon't know

63. Research - traditional research studies (data collection)?

yesnodon't know

64. Publishing in electronic journals?

yesnodon't know

65. Reading professional electronic journals?

yesnodon't know

66. Requiring students to read electronically published journals?

yesnodon't know

67. Requiring students to participate in chat room activities?

yesnodon't know


For the next 5 questions: DOES THE MAJORITY OF YOUR COUNSELOR EDUCATION FACULTY USE COMPUTERS TO:
Choose from the following options:

yes = yes
no = no
don't know = don't know.

68. Prepare reports

yesnodon't know

69. Run statistical analyses such as SPSS...

yesnodon't know

70. Prepare class lecture material or handouts for students

yesnodon't know

71. Respond to drafts of students' theses or dissertations

yesnodon't know

72. Assist with time management

yesnodon't know

73. Describe how technology is used in your institution's counselor education program to influence instruction.